Poll: Added Account Security

Security is of paramount importance to us, but we also don’t want security measures to impede our service’s ease of use. For this reason, I’ve decided to put a question forth to you, our customers, to see what you’d like for us to do.

Recently, we’ve been noticing an influx of customers requesting that either a PIN or a secret question/answer be added to their Account Managers to make sure that only they (or other verified users) have access to it. While we do verify accounts in other ways, this added measure makes absolutely sure only verified users have access to billing information with WebHostingPad.

I’ve been mulling over whether or not a security PIN should be made a requirement across all accounts in our system. It is, in my opinion, something that should be done. I think it’s a relatively painless way of making sure only you have access to your account. My apprehension with doing this is that I don’t want it to be seen as a hassle for you to get access to your account.

So, we’re going to do this the democratic way. You can vote below as to whether or not you’d like a PIN added. We’ll keep the poll open for a couple of weeks so plenty of people have time to place their votes.

[poll id=”2″]

We’ve revamped our Refer a Friend program (again)!

As the title pretty clearly says, we’ve been working behind the scenes to make our refer a friend program easier to use. This is all in an effort to make sure it’s easier for you to get credit for the friends and family members you refer to WebHostingPad. As was the story when I posted about our reward points program, we want to make sure that you get the credit you deserve to make your hosting more affordable.

Previously, the refer a friend program was pretty cumbersome all around. Your friend had to sign up, go to a form online, fill out the form, then I had to manually sort through all of them and add credit accordingly. That, as I’m sure you can imagine, was a pain in the you-know-what for me. But, even more of a pain was the fact that plenty of people simply weren’t filling out the forms with the correct information which means credit couldn’t be given.

Now it’s super simple to refer friends to WebHostingPad. Everything is tied in to your account manager. Now, when you log in, you’ll see a new tab for “Refer a Friend” with two options in the dropdown. The first, Invite Friends, is where you’ll want to go to send your friends an invite to host with us.

When you go to that page you’ll see a section for you to add email addresses as well as a default email template that you can use to send out to any friends or family members that may need web hosting. You can change this email to whatever you’d like, but the important thing is to not change the URL that is in this email. That is the URL the person must use when they visit WebHostingPad in order for you to get credit for them signing up.

Now it’s as simple as that. Just send people that email (or just send them the link, it doesn’t really matter) and anybody who signs up will track to your account and you’ll get credit for it. There are, of course, terms to this program which can be found by clicking here but they are short and sweet, at least as far as terms and conditions go. So feel free to start referring people and earn credit on your account that you can put toward any new purchase or renewal!

As always, if you have any questions you can contact us at any time, we’d be happy to answer any questions you have.